For platform admins

platform admins

Operate the platform: approve tenants, curate verticals + categories + starter packs, install integrations, moderate content, run the DLQ, manage feature flags.

· Tenant approvals + KYB review queue
· Vertical / category / starter-pack catalog
· Integration framework — install Bookalimo, Flights, …
· Cross-tenant booking inspector with reschedule + refund
· Content moderation + dispute resolution
· Worker DLQ, feature flags, audit log

Basics

Platform admin overview
What lives at /admin: tenants, approvals, KYB, catalog, integrations, moderation, ops surfaces.

Tenant lifecycle

Tenant approvals
Self-serve signups land in PENDING. Approve or reject from the queue.
KYB review
Verify business identity for tenants that requested the green Verified pill.

Catalog

Verticals and categories
Curate the catalog providers pick from. JSON-Schema attributes auto-render the offering form.
Integrations framework
Install Bookalimo, Flights, and future vendors with one click. Manifest-driven.
Apex landing customisation
Hero copy, promo cards, top-rated grid limits, and footer links.

Operations

Cross-tenant bookings inspector
Search any booking on any tenant. Reschedule, cancel, refund.

Trust

Moderation
Content reports + AI fraud co-pilot.
Disputes
Customer ↔ provider chat with admin oversight. Force refund or close keep-payment.

System

Feature flags
Per-platform / per-tenant toggles + percentage rollouts.
Worker DLQ
Failed BullMQ jobs surface here. Retry, discard, view stack trace.
Audit log
Every mutation traces back to an actor + entity + timestamp.
Languages
Enable additional locales. Clone an existing one, edit translations, set the platform default.
Backups and PITR
Provider info, recovery window, last migration, console link.
Platform settings
Name, support email, platform fee, AI provider routing.
Trash recovery
Soft-deleted offerings + coupons. Restore or permanently delete.