Basics
Using the AI Concierge
Chat-based booking on a tenant storefront. Picks the right offering, asks for missing details, and walks you to checkout.
Every tenant storefront has an AI Concierge bubble in the bottom-right. It knows the active provider's full catalogue (verticals, categories, recent offerings) so it can answer "what services do you offer?" or "book me a flight to London tomorrow" without needing the customer to navigate the product tree manually.
What it can do
- Search the catalogue and compare options based on natural-language preferences.
- Ask clarifying questions (date, time, party size) before recommending.
- For external-fulfillment offerings (Bookalimo taxi, Flights) it triggers a live vendor quote.
- For standard space offerings it checks availability and prices.
- Walks you to the booking page once details are confirmed — payment is never inside the chat.
Catalogue awareness updates within ~1 minute
When a provider publishes or edits an offering, the concierge picks it up by the next chat turn. No customer-side cache to refresh.
Limits
- The concierge only sees the active tenant's catalogue. To compare across providers, use the apex marketplace search.
- It will not enter your payment details — you always confirm + pay yourself.
- Conversation history persists per browser session.