Cancellation policy

Every booking inherits a cancellation policy at the moment of confirmation: per-offering override → tenant default → empty (no refund possible). The customer-facing detail page shows the resolved policy so refund expectations are explicit.

Set the tenant default at /provider/settings → Cancellation Policy. Override per-offering on the offering edit page. A policy is an array of { hoursBeforeStart, refundPercent }; sorted descending at apply time.